Blog

credibility

How Mature Is Your CX Approach

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5 Ways to Have a Killer NADA 2020

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engaged employees

What’s Dealership Culture Got to Do with It?

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Key to dealership operations

The Mystery of the Spare Key

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Customer-Centricity and Your Dealership

Putting Your Customers at the Center of Your Dealership

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Customer-Centricity for Dealerships

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A Quick Road Trip in the Wayback Machine

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Dealership customer experience: Avoiding the Naughty List.

Better Check Your Dealership Customer Experience Twice

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3 Things We Learned from Dealership Disruptors

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Hitch a ride on the car-buyer’s journey

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Dealership Data and The Lost Conversation

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Does Your Dealership’s Data-Mining Tool Hold Up?

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choosing dealership technology partners

Choosing a Technology Partner for your Dealership

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Dealership software got your team like ZOMBIES?

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Data Mining Whitepaper

The 9 Things Your Data-Mining Tools Should Do

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Service-to-Sales Tools Your Dealership Needs

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Attracting Customers In The Eisenhower Era vs. The Instagram Age

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4 Simple Actions for Improving Customer Retention

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Easy 3-Step Analysis for a Killer Dealership Customer Experience

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Pitch Fatigue: The Struggle Is Real

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Customers Shopping the Competition Want to Hear from You (and This Is the Message They Want …)

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Tracking SMS Texts and More in One Platform: AutoAlert CXM

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“Can’t talk. Text me.” Even in 2019, Customers still prefer Text Messaging

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engage consumers

Engage Consumers as Collaborators: Shoppers Will Tell You What They’re Looking For

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Social Media Marketing

New Facebook Options and Hacks for Social Media Marketing

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social marketing

Turning Micro-Moments Into Social Marketing Magic

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Customer Experience

3 Ways to Improve Your Dealership’s Customer Experience and Sell More Cars

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Customer Experiences

Transform Customer Experiences, Stand Out From the Crowd and Sell More Cars

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AutoAlert Teams With Conversica In Ongoing API Push

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AutoAlert Delivers Promise of Open API Integrations, Partners With Dealer Teamwork

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AutoAlert Unveils the Auto Industry’s First Consumer Experience Management (CXM) Platform at NADA

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gamification

Using Gamification to Boost Business, Marketing Plan: Part II

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data mining

The Future Is Now: Getting to Know Today’s Car Buyer Through Data Mining

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connected consumer

The Connected Consumer: Building Relationships Through the Consumer Experience

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Customer Experience

Personalizing Customer Experience with an Intelligent Advertising Marketing Concept

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Personal Branding

Consistency is Key: Personal Branding with Purpose

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social media marketing

Five Ways to Become a Social Media Marketing Leader Through Content & Design

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Sell More Cars

10 Proven Ways to Build Trust in Your Brand and Sell More Cars

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dealership communication

5 Ways to Personalize the Consumer Experience Through Dealership Communication Skills

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Reputation Management

Let the Customer Drive to Help Your Dealership Reputation Management: Shoppers Are Looking for Choices

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increase car sales

Increase Car Sales by Showing Your Human Side

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dealership story

Epic Ways to Tell Your Dealership Story and Build Your Brand

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dealership experience

Super-Advocates: Created Via an Unforgettable Dealership Experience!

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Consumer Experience

Supercharge the Consumer Experience with an Interactive Content Marketing Concept

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Sell Cars

Helping the Competition Sell More Cars: 5 Sure-Fire Ways to Send Shoppers Packing

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consumer groups

Innovate to Include a Variety of Consumer Groups When Marketing Cars

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consumer journey

It’s Personal: Earning Trust to Improve the Consumer Journey

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consumer experiences

Micro-Moments: Consumer Experiences That Pack a Powerful Punch

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customer experience

A Great Customer Experience Depends on Transparency

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AUTOALERT RECEIVES “TOP RATED” DRIVINGSALES DEALER SATISFACTION AWARD

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Selling Cars

Mastering the Moments That Matter: Meeting the Needs of Today’s Automotive Shoppers While Selling Cars

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Engaged Employees

The Power of One: Creating Engaged Employees for Success

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improve the buying experience

5 Ways to Make a Big Impact With Small Gestures to Improve Customer Relationships

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dealership experience

Improving the Dealership Experience: Turn Shoppers Into Brand Advocates

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selling cars

The Buyer’s Journey Is Your Journey Selling Cars

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sell cars

Meeting the Changing Needs of Automotive Consumers to Sell More Cars

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Engaged Employees

Maintaining the Momentum of Engaged Employees: Being a Cheerleader for Your Brand Advocate

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engaged employees

Engaged Employees Begin with Leaders: Enthusiasm Is Contagious

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customer experience

The Complete Package: Creating a Memorable Customer Experience at Your Dealership

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empowered consumers

Empowered Consumers Speak Out: 5 Things That Are More Important Than Price

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Sell More Cars

Create an Unforgettable Experience for Your Customers to Sell More Cars

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credibility

10 Things to Know About Gaining and Maintaining Credibility for Your Dealership to Sell More Cars

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engaged employees

“Engage” Is a Verb: Engaged Employees, Leaders Define the Dealership Environment

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Engaged Employees

Your Engaged Employees Feed Your Business: 10 Things Your Dealership Needs to Know About a Thriving Culture

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PandoConnect

Get to Know Today’s Empowered Consumers with PandoConnect

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data mining

Data Mining to Know Your Customers: The Endless Possibilities of the Consumer Market

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Jim Benintende

Ford Veteran Jim Benintende Named AutoAlert Chief Operations Officer

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Selling Cars

5 Ways to Become a Destination Dealership Selling Cars for Today’s Fast-Paced Consumer

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Consumer Experience

Redefining the Consumer Experience Marketing Cars for Today’s Automotive Shoppers

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internal communication

Improved Collaboration and Internal Communication = Improved Business

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improve communication

7 Sure-Fire Ways to Grow Business Relationships and Improve Communication

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reach more consumers

Connect in New Ways to Reach More Consumers and Sell More Cars

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used-car shoppers

Earning the Trust of Used-Car Shoppers

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Disengaged Employees

Motivating Your Dealership’s Disengaged Employees

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Engaged Employee

True Believers: Finding Your Brand Advocates and Starting an Engaged Employee Movement

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teamwork

Teamwork: Good for Employees and Customers (and for Selling Cars)

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engaged employees

Happy, Engaged Employees Lead to Productive Dealerships

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customer experience

Improve the Customer Experience Through Earning Trust When It Comes to Trade-In Value

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dealership experience

The Rules of Engagement: 5 Powerful Ways to Win Consumer Trust and Improve the Dealership Experience

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consumer experience

Supercharge the Consumer Experience With Interactive Content

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social marketing

10 Creative Content Ideas for Social Marketing at Your Dealership

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sell more cars

Expanding Roles: Leveraging the Skills of Every Employee to Sell More Cars

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employee engagement

Boost Employee Engagement to Drive Dealership Success

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brand advocates

5 Stand-Out Ways to Earn Loyalty and Turn Customers Into Brand Advocates

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building customer trust

Securing the Future by Building Customer Trust

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social media and PandoAlert

Leverage Your Experts: Include Your Staff in Your Social Media Strategy

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word-of-mouth marketing

Making Magic: Finding and Leveraging Your Word-of-Mouth Influencers for Sales Leads

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engaged employees

Engaged Leaders Reward Engaged Employees: Tips for Encouraging Brand Advocates

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employee engagement

The Ultimate Guide to Employee Engagement at Your Dealership

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dealership communication

7 Listening Habits for Rockstar Dealership Communication

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car dealerships

Win Big-Time Advocates by Adding Value to the Consumer Experience

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generate leads

Supercharge Your Online Engagement to Generate Leads

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engaged leaders

‘Engage’ Is a Verb: Engaged Leaders Define Workplace Environment

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dealership communication

4 Reasons Why Internal Dealership Communication Leads to Happier, More Successful Employees

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customer experience

Dealership Communication and Engagement … Besties for Life

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generating new leads

Building Today’s Dealership Communication Tool Box

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brand advocates

Your Believers Are Your Heroes: Part II—How to Motivate Your Brand Advocates

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generate leads

Your Believers Are Your Heroes: Part I—How Brand Advocates Generate Leads

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employee advocates

Employee Advocates: Your Dealership’s Social Media Strategy Secret Weapon

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engaged employees

Motivating Your Staff: Engaged Employees Are More Productive

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engaged employees

Engaged Employees for Winning with Your Customers

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online reputation tool

Learning to Love Complaints: Turning Feedback Into Review Building

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brand advocates

True Believers: Finding Your Brand Advocates and Starting a Movement

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Auto Dealers Are Concerned NAFTA Demands Will Hurt Consumers

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AutoAlert Partners with AIADA, Provides Revolutionary Software Solutions for Members

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AutoAlert Selected as Hyundai Western Region Preferred Partner

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Leaders Take On New Roles at AutoAlert

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U.S. Auto Sales on the Rise for the First Time in 2017

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