Monitor, manage, and improve your dealership’s reputation from one platform
AutoAlert’s Reputation Management solutions make it easy for customers to leave positive reviews
and address customer concerns.
OUR TWO PROACTIVE REPUTATION MONITORING SYSTEMS DRIVE ONLINE REVIEWS AND HELP PRESERVE CUSTOMER RELATIONSHIPS
READY TO IMPROVE YOUR ONLINE REPUTATION?
You can’t always be everywhere online … until now.
ReputationPro monitors the most popular review sites, 24/7, to ensure you know what your customers say about your dealership online.
Monitors review sites for new reviews
Pulls all customer reviews into one location
Provides you with the chance to respond right away
Working for you so you can stay on top of reviews and respond right from the tool!
- Track reviews you have acknowledged and/or responded to
- Log internal notes about the review
- View reports that detail your number of reviews and how you measure up against your local competition
Works with the most popular review platforms
Make the best first impression
and get ahead of negative reviews.
Here's how ReviewPro proactively solicits positive online reviews while shielding you from any negative ones.
1. A survey is automatically sent to customers following a sales or service appointment.
2. The customer receives a quick, one-click survey via email or text and responds.
3. Positive reviews are directed to popular review sites, and negative reviews are directed to a private site, and your team is notified immediately for resolution.
4. View each customer’s review history directly from the deal sheet in their customer profile.
WANT TO DO MORE WITH YOUR DEALERSHIP'S DATA?
LOOKING FOR ADDITIONAL TRAINING?
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