The Recall Management Solution will provide continuous updates of customers with open recalls, with a primary focus on scheduling service appointments to increase recall completion. Where applicable, we match these recall customers with opportunities and allow dealers to install processes to prioritize customers.
Recall customers within a mile radius of the store to offer pick up and drop off services—especially if your OEM is offering a drop-off/pick-up subsidy.
Customers who have visited the service department within the last 365 days, as you know they have had some engagement with your dealership and are more apt to engage again.
Customers who are in a financial position to upgrade their vehicle. As there is a clear path to upsell and drive opportunities to the sales department. *In these instances offer the upgrade vehicle as the loaner during the work.
Small Business/fleet: their business is slow, too, perfect time to get recall work done, and maintain a positive relationship with these accounts.
For the first time dealers will be able to plan, track and adjust their sales plan on demand to achieve or exceed their monthly sales goals.
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