IT’S EASY TO GROW & STRENGTHEN
YOUR CUSTOMER BASE
Engagement Studio is your customer service and sales communications solution for easily turning customer insights into increased loyalty, a bigger customer base, and more cars sold.
Proactive, Multichannel Service & Sales Communication
Expanded insights on customers and prospects
Multiple message delivery options to create a seamless customer experience
Integrated marketing vendors and exportable opportunities
Detailed reporting to track progress
Seamless integration into tasks and processes
Marketing strategies including upgrades, buy-back campaigns, presales, and more
AWARD-WINNING DIGITAL MARKETING COMES STANDARD
- OEM-approved One-to-One personalized offers
- Email campaigns and personalized landing pages
- Tagging & tracking and time-stamped engagement alerts
- Comprehensive reporting
- Dealer-managed marketing portal
WANT TO DO MORE WITH YOUR DEALERSHIP'S DATA?
ADDITIONAL ENGAGEMENT TOOLS
Bolster AutoAlert’s digital marketing with any of our powerful, consumer-tested engagement tools.
VIDEO MARKETING
Meet the growing demand for digital experiences and maximize your engagement with the #1 driver of consideration out of 301 customer journey touchpoints*: online video.
*Source J.D. Power
- Model/Trim-Specific
- OEM-Approved
- Concise (125 Seconds or Less)
DIRECT MAIL
Strengthen the impact of your proactive marketing with a personalized direct mail option that’s adjustable month-to-month via your Engagement Studio portal.
- Service & Sales offers
- OEM-branded
- Targeted service offers with customizable service coupons
AUTOASSISTANT
Engage customers sooner with an AI assistant that’s so good, customers will ask for them by name.
- Hands engaged customers to your sales team as even hotter leads
- Uses natural language & is never late or sick
- Learns as it goes, always getting better at engaging customers
SOCIAL MARKETING
Consumers aren’t visiting as many dealerships before purchasing as they used to, but where you can find them and get their attention is online.
- Targeted, timely ads with real-time offers
- Link to personalized landing page with additional details
- Facebook daily active users: 1.84 billion (source)
*Available for Sales Marketing only
GEOALERT
Get your customers’ attention with relevant ads on their mobile devices – especially when they’re shopping a competitor’s lot.
- Sends mobile ads to in-market customers, including those shopping the competition
- Uses precise geo-framing, the most advanced geolocation technology
- Alerts your team to customer activity, ads sent, & engagement
CREDITCONVERT
Check any customer’s credit when it makes sense to do so, without affecting their credit score.
- Automatically run soft credit pulls on upcoming service customers
- Run soft credit pulls on any customer at any time
- Enter prospects into the platform for predetermined opportunities & campaigns
TURN SPRAY-AND-PRAY INTO STRATEGIC ACTIONS THAT DELIVER RESULTS!
MORE OPTIONS = GREATER FLEXIBILITY
WITH AUTOALERT'S PREFERRED PARTNER EXPORT
AutoAlert’s Preferred Marketing Partners offer enhanced consumer data security, automated audience data delivery, and vendor-specific consumer engagement data.
WANT TO DO MORE WITH YOUR DEALERSHIP'S DATA?
INSIGHTALERT: THE AUTOALERT BLOG
Make a Plan and Turn Your Dealership’s Data into Action
Make a Plan and Turn Your Dealership’s Data into Action There’s no doubt that dealerships have access to a tremendous amount of consumer data. However, success in shopper intelligence hinges on how specific data is leveraged to reach and engage in-market customers to...