Watch the Automotive News exclusive interview with AutoAlert’s CEO Allan Stejskal here >
AutoAlert is the industry's #1 data-mining platform.
"So, the end result is with AutoAlert and the mining tools is we're able to have. amore intelligent conversation with our customer while they're shopping and while they start thinking about their miles constraints. What we're learning from this is the more we use AutoAlert, the better we are with our customer loyalty."
BRIAN HUTH - SAM PACK'S FIVE STAR FORD
"We've noticed that while traffic from people walking into the store has dwindled, our sales have increased because of the automation from AutoAlert, especially CXM."
CLYDE MONISSE - DIRECT NISSAN - ONTARIO
"Last month we sold 38 units with AutoAlert, and we absolutely love it. Our staff is truly engaging with this tool and we've seen that a lot of our customers are responding to the offers."
REYNA GUTIERREZ - SHAMALEY FORD
"AutoAlert showed me how to actually take information and make it actionable, and use it in my sales process."
GARNET SMITH - WENDLE FORD NISSAN
"I will never work at a store without AutoAlert. We have seen, since launching the One-to-One, a huge increase in profitability as well as sales. It's unlike any tool that I've used before. The salespeople get really engaged because they're selling customer that they usually wouldn't have sold, or thought were interested, and it's an all-around great tool."
KRISTI LAVACCA - ACURA BY EXECUTIVE
"With this tool you actually have intelligent conversations. There's no confrontation. You can print out the deal sheets and do whatever works best for the staff, and the tool makes it really easy. If you're not on the AutoAlert platform yet, it's something you should do."
KEN HEISOHN - STADIUM NISSAN
What Data Can Do For Your Dealership
Your team now has the best odds of success. Also give them streamlined processes to act on these opportunities.
Discover How a Data-Driven Dealership Can DO MORE with AutoAlert
See How Dealers Are Using Data Today to...
opportunities & exceed
Grow their service department
what customers want
Unite dealership teams &
activate data insights
ELEVATE YOUR SELLING STATUS WITH THESE TIPS FROM THE TOP 10
Johnson Lexus of Durham
My main focus is service to sales, and I try to contact all customers that have alerts in the service drive daily. I’m open to all sales opportunities, but of recent I’ve found that there is more value in marketing and selling on the service drive. Lease retention is another area I put a lot of my energy towards, and I make sure to reach out to customers within 90 days or less.
My first priority of the day are service customers. I check for messages from the previous day and respond in the manner each customer prefers - whether email, text or in person. I find it very important to always follow up with customers to see how their experience was. Attitude is everything. Always say thank you, be positive and upbeat.
THE GOLD STANDARD IN CLIENT CARE
"I enjoy using AutoAlert -- it's a great tool to grow my business. Definitely the best friendly experience with the support team. Thank you!"
VERONICA SANCHEZ - CLEAR LAKE INFINITI, TX
"Everyone with the AutoAlert team has gone above and beyond to answer all my questions and ensure everything is operating properly. Showing thanks to Brandy, Sherri and Archie."
JACOB LINDHOLM - GERALD NISSAN OF NAPERVILLE, IL
"You all did great. Awesome program and the mileage calculation has never been off. Wicked stuff! My ticket was ansered and resolved promptly! Very professional service. Absolutely will recommend to friends in the business."
TONY ADKINS - JEFF WYLER NISSAN OF LOUISVILLE, KY
"I am happy with the AutoAlert team. They responded to me very quickly, and the agent that I talked to was so polite, respectful, and of course helpful and eager to hear my issue. Thank you, guys!"
AHMAD FAHIM JAMI - MEADOWVALE HONDA, ON
"The customer support person that I talked with was amazing and got my questions completely answered. Thank you so much."
SARAH LUNDIN - INFINITI OF SAN ANTONIO, TX
INSIGHTALERT: THE AUTOALERT BLOG
VIDEO: The Advantages of Robust Data-Driven Tools for Dealers AutoAlert CEO Allan Stejskal recently sat for a chat with Automotive News Publisher KC Crain. Before joining AutoAlert, Allan was CEO of incadea, the second-largest global provider of dealership management...