WELCOME TO THE INDUSTRY’S
#1 DATA-MINING PLATFORM
UNCOVER NEW OPPORTUNITIES …
With powerful patented analytics and the most robust data in the industry, AutoAlert delivers more opportunities than any other solution, along with proven pathways for customer engagement and a streamlined experience.
CS/CUSTOMER RETENTION
UPGRADE ALERT
Clients who can get out of their current vehicle and into a new one while keeping their payment about the same.
MILEAGE ALERT
Clients who have reached or are nearing their lease mileage allowance.
FLEX ALERT
Clients who can get out of their current vehicle and into a new one while keeping their payment about the same, but requiring flexible terms.
CONTRACT ALERT
Clients with a contract that's nearing its maturity date.
SALES ON THE SERVICE DRIVE
PENDING-SERVICE ALERT
Clients with upcoming scheduled service appointments.
WARRANTY ALERT
Clients who have standard warranties that are about to expire and no extended coverage.
SERVICE ALERT
Clients who have recently been in your service lane.
BEHAVIORAL DATA
IN-MARKET ALERT
Clients with a high likelihood of buying within 90 days, based on purchasing patterns and demographic data.
ENGAGED ALERT
Clients who are engaging with your website, inventory, emails, or other assets.
ADDITIONAL STRATEGIES
ENGAGED ALERT
Service-only clients who haven’t yet been activated in the platform but can still be engaged for marketing opportunities.
NON-ALERT ALERT
Clients who don’t currently have an opportunity as identified by the platform but can still be engaged for marketing opportunities.
WANT TO DO MORE WITH YOUR DEALERSHIP'S DATA?
RANKED CUSTOMER SCORES
Create seamless workflows around your new opportunities with dashboards personalized to each employee and transparency into assigned tasks.
DOING MORE WITH DATA
With the industry's most powerful data at your fingertips, do more ...
BUILT-IN, PROVEN PROCESSES & RESULTS
PERSONALIZED UPGRADE OFFERS
Some of your service customers are ready to buy today – know which ones, and have the right information and the right deal ready.
RECALL MANAGEMENT
Get updated customer recall data daily for ...
- Scheduling service appointments with current customers and visiting customers
- Focusing on specific customers, like those with recalls you already have parts for or those who live within a certain radius of your store
- Selling more vehicles, when customers also have an AutoAlert-identified opportunity
SERVICE LANE NOTIFICATION
Know when customers with an opportunity determined by your store and AutoAlert arrive in your service department.
- Sales consultants, managers, BDC reps, and service advisors can all “own” the same customer, adding a personal touch to every interaction with your dealership.
- Tasks fire automatically, at just the right time, to meet every customer need.
FLEXIBILITY = STRENGTH
AutoAlert's open API provides the ability to ...
- Bring in additional data
- Export powerful AutoAlert-generated insights
Giving your dealership hands-down the most powerful data insights, and more uses for them.
INDUSTRY LEADER IN DATA SECURITY
AutoAlert is SOC2 Type II and ISO 27001 compliant, with fully redunant architecture and an Open API so dealers can securely integrate other providers into the AutoAlert platform.
NLO DATA CLEANSE
Automatically keep your vehicle owner data updated and increase marketing efficiency.
Our "no longer owns" data cleanse scrubs customer and vehicle info against national DMV data and other records to find discrepancies, then removes outdated deal sheets.
WANT TO DO MORE WITH YOUR DEALERSHIP'S DATA?
INSIGHTALERT: THE AUTOALERT BLOG
A Renewed Focus on Used Vehicle Acquisition and Customer Service Retention
A Renewed Focus on Used Vehicle Acquisition and Customer Service Retention An AutoAlert Service Lane Best Practice The average dealer loses twice as many used car customers to service defection compared to new car customers. Used car buyers are one of the most active...