FORD DEALERS ASKED, AND WE LISTENED!
Know exactly what you are signing up for and what is available
USAGE & ENGAGEMENT
With our new AutoAssistant AI, engagement is automatic and consistent
Customize the program to your dealership
VALUE / COST
HOW IT WORKS
Industry-leading predictive analytics find all of your customers who are ready to buy today.
Ford applied incremental private offer incentives to your customers, creating even more sales opportunities.
We send personalized offers directly to your customers.
Personalized Offer Statements
Personalized Landing Page
Targeted Facebook Ads (optional)
Call tracking and comprehensive reporting come standard.
We send the leads directly to you.
In Your Service Drive
THE RESULTS SPEAK FOR THEMSELVES.
SALES AT A HIGHER GROSS
O2O CUSTOMERS BOUGHT
AT A HIGHER RATE
IN DEALER LOYALTY
AlertMiner uses big data and predictive analytics to determine who the best sales opportunities in your DMS are today.
SERVICE LEAD MANAGEMENT
Finally, a solution that helps you generate sales revenue out of your number one lead source—your service drive.
ONE-TO-ONE INTELLIGENT MARKETING
With our Intelligent Marketing, we can do the heavy lifting on your behalf. Our personalized offers are in the form of a vehicle statement to ensure the highest level of engagement and conversion.
RECALL MANAGEMENT IS A WIN FOR FORD, A WIN FOR THE DEALER, AND A WIN FOR THE CUSTOMER.
See how other dealers are using Recall Management to drive sales in their service lane.
Using artificial intelligence to turn qualified customers into the hottest leads, our virtual assistant makes your sales team’s job easier, better focused, and more successful.
Using advanced geo-framing and GPS location, GeoAlert tells you when your customers have visited a competitor's lot, giving you more ways to connect and deliver tailored offers at the right time.
Desking powered by DealerCorp makes it easy to integrate with your current sales process. Whether you’re presenting quotes in person or remotely, our desking solution can accommodate and match the way your dealership does business.
VOLUME TARGET SOLUTION
RECALL MANAGEMENT SOLUTION
Provides nightly updates of customers with Ford and Lincoln recalls, with a primary focus on scheduling service appointments to increase recall completion. AutoAlert matches recall customers with opportunities and allows dealers to install processes to prioritize customers.
VEHICLE MANAGEMENT SOLUTION
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Add-ons & Options
If I am currently on the AutoAlert Ford National Program, and want to remain in my current package, may I do so?
Yes. You may remain on the current program. We are providing the information on the updated Ford National Program with its additional flexibility and options to all U.S. Ford and Lincoln dealers. No action required if you want to remain on the current program.
Is Service Lead Management (SLM) included in all packages?
Yes. It is a part of the software included in every package.
To what extent are the direct mail pieces customizable?
Volume and frequency of direct mail are all customizable to the dealer. The Ford Program update includes custom campaigns, in addition to One-to-One Intelligent Marketing statements. A dealer may also choose their preferred volume of direct mail in batches of 100, as well as how often they would like for direct mail pieces to be sent.
If a dealer chooses email only, what percentage of customers will be reached out to?
100% of your applicable customers with valid email addresses will receive an email communication.
What does AutoAlert base the recommended amount of direct mail pieces on?
The recommended number of mail pieces is based on store volume, as well as volume brackets provided by Ford.
Will there be any adjustments to Push or Stack offers?
No. Push and Stack offers continue to be exclusive to the AutoAlert Ford National Program and remain unchanged.
INSIGHTALERT: THE AUTOALERT BLOG
A Renewed Focus on Used Vehicle Acquisition and Customer Service Retention An AutoAlert Service Lane Best Practice The average dealer loses twice as many used car customers to service defection compared to new car customers. Used car buyers are one of the most active...