NADA 2023 On-Demand Webinar
The Importance of Customer Experience in your Automotive CRM
Modern CRMs leverage data to predict in-market customer behaviors and provide a clear path of action and specific direction for personalized customer engagements and accountability for dealership teams.
In this webinar, you will hear from Brian Huth, General Manager at Sam Pack Five Star Ford, Dave Raymond, President at Erinwood Ford, and George Hill, General Manager at Erinwood Ford and Direct Nissan, as they emphasize how customer activities and behaviors drive your automotive CRM data to provide a clear workflow for your team.
INSIGHTALERT: THE AUTOALERT BLOG
The Customer’s Journey Is Your Journey
The key to delivering a great customer experience is consistently meeting your customer’s expectations. But it’s not just a one-time event. To earn retention and loyalty, you must learn how to navigate the customer lifecycle. Consumers leave a wealth of...