Enterprise Automotive CRM for Dealer Groups

 

AutoAlert Enterprise is the only enterprise automotive CRM and data mining platform built specifically for dealer groups. It acts as a multi-rooftop CRM solution, connecting previously disconnected rooftops into a single, data-driven network—enhancing customer experiences, unlocking inventory flexibility, and providing every store with the tools to grow loyalty and close deals faster.

Who can benefit from working together?

GM / Sales Manager

Protect active deals and uncover new ones across sister stores. Enterprise tools help your team hit goals faster while keeping customers loyal to your brand.

Director-Level Executive

Gain a unified, data-driven view of your organization. Scale efficiently, strengthen loyalty, and drive long-term profitability.

Sales & Service Teams

Access more inventory, customer history, and insights. Close deals quickly, no matter which store the customer visits.

Centralized BDC

Get a complete 360° view of every customer. Manage inquiries across all stores and utilize predictive insights to enhance contact and appointment rates.

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The Strategic Value of an Enterprise Automotive CRM

The Brand-Standard Customer Experience

Deliver consistent, personalized interactions at every store with instant access to complete customer history.

Group-Wide Inventory Optimization

Access real-time, enterprise-wide data in your enterprise car dealership CRM stack. Cross-store sourcing and off-brand offers ensure no customer walks away.

Centralized Corporate & BDC Control

Empower executives with real-time, enterprise-wide data while your BDC manages inquiries and enforces accountability across the group.

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Enterprise Exclusive Features

Enterprise Customer View

Eliminate data silos. Every customer is automatically linked across all your stores into a single profile. Sales and service history, lifetime value, and recent activity are instantly visible—ensuring consistent, personalized interactions regardless of where the customer shops or services.

Customer Activity View

Know who last engaged with a customer and when. Prevent duplicate outreach across sister stores and create a smoother, more professional buying experience.

Enterprise Service History Roll-Up

Access comprehensive service records across the entire enterprise, not just the store they serviced. Appraise vehicles more accurately, identify upgrade opportunities, and instantly recognize your most loyal customers.

Off-Brand Vehicle Recommendations

Don’t lose a sale when a customer wants a different brand. Instantly view inventory from across your group and showcase the right vehicle, keeping every deal in-house.

Smarter Conquest Campaigns

Identify service-only customers who have never purchased from your group—or find high-intent buyers across multiple rooftops. Streamline marketing, focus on the best opportunities, and drive higher-quality showroom traffic.

Customer Sync

Share the best contact information across all stores. When one location updates a phone number or email, the entire group benefits—keeping communication effective and up to date.

Access Exclusive to AlertMiner Pro & AutoAlert CXM Customers

Exclusive to AlertMiner Pro and AutoAlert CXM customers, AutoAlert Enterprise brings advanced tools and insights to groups focused on growth, retention, and brand consistency.

Enterprise Service Lead Management

Turn service lanes into sales opportunities across all stores. Notify the original salesperson when their customer visits for service anywhere in the group, and provide tools for timely, relevant upgrade offers.

AutoAlert Enterprise — the trusted enterprise automotive CRM for leading dealer groups.

Explore our dealer group CRM solution.

Empowering innovative automotive partnerships
to improve data driven customer experiences.